Call / Text: 877-855-7022

Email: Hello@diabeticpro.com

Opening Hours:
MON to FRI: 9:00AM - 5:00PM PST

Replies within 2 - 4 hours

Frequently Asked Questions

Do you accept insurance?

No, We operate on a private-pay model and do not bill insurance directly (including Medicare). This allows us to offer you services without the delays, restrictions, and high deductibles often imposed by insurance networks.

How long does shipping take?

Most orders ship within 1-2 business days. Standard delivery takes 3-5 business days. Expedited shipping options are available at checkout.

Do you offer free shipping?

Yes, we offer free standard shipping on orders over $99 within the continental United States.

How do I initiate a return?

Contact our customer service team to start a return. We'll provide you with a return authorization and shipping instructions.

Can I track my order?

Absolutely. You'll receive a tracking number via email as soon as your order ships. You can track your package directly from your order confirmation.